Order processing (packing and handing over to the shipping company) takes up to 3 days, including weekends.

Currently, we ship all items with UPS or DHL in secure packaging and with a tracking number.

Delivery should arrive at the customer's address within 6 business days.

No. We only charge for the item and shipping.

It is the buyer's responsibility to pay any taxes (if applicable) in their country (import tax / customs fees).

Yes, according to the details provided in the order (or upon request), and as required.

Yes. Where we were able to test the item – we did.

In cases where full testing wasn't possible, we note that the item was taken from a working environment or a similar statement.

Unless it is specifically listed as AS-IS or For Parts – in which case no full functionality is guaranteed.

Yes, for 30 days from the date the item is delivered.

If we have stock – we will send a replacement.

Returns are not accepted for reasons such as change of mind, incompatibility, or finding a lower price.

Items listed as AS-IS or For Parts – have no warranty at all.

Many customers ask technical questions, like whether the item will work with their system.

We recommend checking with ChatGPT – it provides excellent answers!